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Why we all should care about net neutrality

by | Feb 17, 2014 | Technology

Many people will see the words, “Net neutrality” and groan about yet more tech gobbledygook and geeks who spend too much time pretending to be Mr. Spock and watching Star Trek re-runs.  Nobody on Main Street cares about net neutrality, right?  Isn’t this all just an...

www.healthcare.gov – A Classic IT Disaster

by | Oct 24, 2013 | Technology

My family is OK with health insurance coverage for now and I live in Minnesota, which has its own website for navigating the local healthcare marketplace, so I don’t need to deal with the US healthcare.gov website to find health insurance. But I was curious after...

Why “normal” people should care about IT

by | May 30, 2013 | Technology

I did a presales call with a small dentist office a few months ago.  I have some dentist customers, so I’ve come to understand a little bit about how dentist offices operate.  But this office was, well, different.  The “server” was really an old, failing Windows XP PC...

Computer Whodunit Detective Story – the Conclusion

by | May 13, 2013 | Technology

In part one of our computer detective saga, the story opened with a few users unable to access their emails. Similar to a Hollywood detective story, we followed the clues through several unexpected twists and turns, with each clue answering questions and generating...